Category: Insurance and Programs

PHYSIOTHERAPY

At HAM we see a lot of individuals under the Worker’s Compensation and CTP Schemes. If you have sustained an injury whilst at work and have been approved (or will be approved) under the Worker’s Compensation Scheme or CTP Scheme this page is for you (or your doctor).

Our interest is not only in returning you back to work sooner but also helping you better manage your health in the future.

This service includes a detailed assessment and provides hands on treatment that may include soft tissue therapy, massage, joint mobilisations and manipulations, cupping, instrument-assisted soft tissue treatment and sports and kinesiology taping. Also included are specific corrective exercises that are used to address pain and improve functioning in daily life or on the sporting field.

How do I use private health insurance for allied health services?

We have detailed the process of using your private health insurance in our infographic, but if you know you have our health services included in your insurance coverage then all you need to do is bring along your physical or digital card! We can make the claim on the spot for you and we only charge the difference (gap) once the health fund has paid their share.

Can I use my health insurance for any of your programs?

Since our programs are run by physiotherapists and most health insurance providers cover physio, you may claim most of our services under physiotherapy. Since we work in a integrated manner, our sessions include hands on manual therapy and exercise, which is classified under the physiotherapy profession.

Do you cover group exercise classes?

Yes, if your insurance covers group exercise classes then it’s as easy to claim as our one on one physiotherapy sessions. If you are unsure about this please give us a call or email to discuss this further.

HOW DOES AN EPC WORK?

There are two types of plans your GP will write for you:

1. GP Management Plan (GPMP)
2. Team Care Arrangement (TCA)

Both of these programs are for chronic conditions (longer than 6 months), with the TCA written if your GP wants to send you to more than 2 allied health professionals.

Can I request an EPC from my GP?

Yes you may ask your GP for a plan to help you manage a specific condition. You may also request which health services you would like to use for example physiotherapy to help manage back pain and also an exercise physiologist to get you started on a rehab program for strengthening and balance.